Find answers to common questions about AllBooked's workforce management platform, features,
pricing, and more.
General Questions
AllBooked is a cloud-based workforce rota management software and operations platform built for UK businesses. It combines staff scheduling, rota building, clock-in/clock-out tracking, automated timesheets, payroll processing, invoicing, SMS communication, and internal chat into a single all-in-one solution. It is designed for event companies, hospitality businesses, staffing agencies, and any organisation managing shift-based or project-based workers.
Anyone balancing employees, calendars, and accounting, from
freelancers, recruitment agencies to small business managers, can use AllBooked.
AllBooked was created for every size of business across various
industries from constructions, hospitality, events and more.
You can simply send the information to all of your employees via
SMS and have them take the shift by clicking on the link with AllBooked's basic shift
planning function. The calendar and schedule will then be updated automatically without
any of your input.
No. AllBooked is built to scale. Small businesses and sole traders use it for client booking management and invoicing. Mid-size agencies use it for rota scheduling and payroll. Large event companies use it for multi-crew, multi-venue coordination. The platform adapts to your team size.
Yes. AllBooked is a workforce management platform built specifically for UK businesses. Its pricing is in GBP, its payroll functionality is aligned with UK payroll requirements, and its SMS system supports UK phone numbers and virtual UK numbers.
Spreadsheets require manual data entry, have no real-time updates, and cannot send automated notifications to staff. AllBooked automates the entire workflow, from publishing a rota to generating timesheets and running payroll, eliminating human error, saving hours of admin time per week, and giving managers live visibility of their workforce at all times.
Yes. AllBooked's user-friendly interface and simple, editable
calendar make it a great tool for freelancers to manage all of their jobs.
No. You can start using AllBooked for free by just creating an
account and choosing a plan. You have 14 days to figure out whether you want to continue
using it and buy a plan.
Rota Management and Staff Scheduling
Workforce rota management software is a digital tool that allows businesses to create, publish, and manage employee schedules (rotas) online. It replaces paper rotas and spreadsheets with a live system where managers can assign shifts, check staff availability, handle shift swaps, and notify the team of changes in real time. AllBooked is a complete workforce rota management platform built for UK businesses.
Yes. AllBooked's mobile workforce management app lets employees view their upcoming shifts, confirm bookings, check rota changes, and receive push notifications directly from their smartphone. The app is available on iOS and Android.
Yes. AllBooked supports multi-venue and multi-event scheduling from a single dashboard. Managers can view and manage rotas across different locations simultaneously, making it ideal for hospitality groups, event agencies, and staffing companies operating in multiple venues.
Yes. Employees can request shift swaps through the app, and managers can approve or decline the request. This keeps the process controlled and ensures rotas remain accurate without confusion.
Yes. When a rota is published or updated, AllBooked automatically notifies staff via SMS or in-app push notification. Staff can confirm, decline, or flag issues directly from the notification, with no manual chasing required.
AllBooked has a unique SMS confirmation feature. When a shift opportunity is sent to a staff member via text message, they simply reply "YES" to confirm. AllBooked automatically assigns them to the job with zero manual input from the manager. This is especially useful for event crews and last-minute booking changes.
Features & Functionality
Cloud-based accessibility from everywhere
Integrated SMS app for staff communication
Smart shift planning and rota scheduling
Automated invoicing and payroll processing
Customizable Invoice templates
Outlook and Google email inbox integration
Time tracking tools
Freelancers pool
Internal chat for team collaboration
Custom recruitment link
Yes. AllBooked is designed for you to have control over multiple
events or projects. Employees can be assigned or sent a link via SMS to accept the shift
with ease.
Yes. Employees working different shifts can be swapped manually or
via SMS app with AllBooked, keeping everyone informed at all times.
AllBooked includes built-in time tracking as part of its staff
management tools. You can track employee time and attendance on our cloud-based
platform. AllBooked makes it easier to manage hours, attendance, reduce errors, and keep
your payroll accurate.
The system automatically generates timesheets from employee
attendance, so you always have an accurate record of hours worked. If adjustments are
needed, you can easily update the times, and all linked financials update straight away.
All logged-in users can use the company phone number and receive
SMS simultaneously thanks to our user-friendly SMS software. You have the option to key
in a new number or choose several employees at once and send bulk messages.
Yes. Once an event is created you can send an automatic SMS to all
the selected employees, they can accept the shift and be assigned to the event or
project.
AllBooked allows you to integrate your gmail or outlook account and
sync your emails, avoiding the hassle of multiple tabs opened.
Yes, Along with your employees you can register your own
freelancers in the system or pick and choose from our pool of freelancers available to
all Allbooked users
With the AllBooked smart accounting tool invoicing couldn't be
easier. Just select the client, time range and the events or projects you want to charge
them for, all the calculations are made instantly and you can update every field if
needed. After that you can send it over to the client with one click.
We’re working on that, it will be available soon.
Yes, you can access AllBooked from multiple devices at the same time, and you can add users under the company account.
AllBooked includes a built-in chat, so you can message any user directly or create dedicated rooms for specific teams or
projects.
Pricing & Plans
AllBooked has different plans for different needs. Check the pricing here
Yes, you can upgrade or downgrade at any time.
At Allbooked we value transparency. All the costs are stated before you make a decision. You will pay extras only in
case you purchase a virtual number, given to the cost of sms and phone number. Only if you buy a virtual number will you
have to pay more to cover the cost of the phone number and each SMS.
Yes! You can try AllBooked for 14 days and then decide if you want to get a plan or not.
No credit card is required when you join AllBooked. This way, you get to experience all the key features before deciding
on a plan.
Yes.
Security & Privacy
Yes. AllBooked takes data security seriously, using industry-standard encryption and secure servers to protect your
information. Your data is safe, private, and only accessible to authorised users.
No, AllBooked doesn’t store any passwords, we could never help you recover your lost password, just help you create a
new one after security checks.
Your financial information is fully protected. AllBooked doesn’t store any payment details, everything is securely
processed through Stripe, one of the most trusted and widely used payment platforms.
